Awesome bag and even awesomeR customer service
First of all the bag is perfect. I wasn’t expecting it to be such a thick material. It looks very durable and the quality is very high.
Now to the the service! The bag arrived at 2 o’clock and unfortunately i had to pay duties at my postoffice although i prepaid the duties and taxes at checkout.So i wrote to CS at 4 o’clock and at 6:30 after a very kind Hannah checked with the local shipping partner i got my refund!
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large